What is a Bojangles franchisee prohibited from doing with the Manual or any other manuals approved for use in the operation of the franchised business?
Bojangles Franchise · 2025 FDDAnswer from 2025 FDD Document
- B. Franchisee shall at all times treat the Manual, any other manuals created for or approved for use in the operation of the Franchised Business, and the information contained therein, as confidential, and shall use all reasonable efforts to maintain such information as secret and confidential. Franchisee shall not at any time copy, duplicate, record, or otherwise reproduce the foregoing materials, in whole or in part, nor otherwise make the same available to any unauthorized person.
Source: Item 22 — CONTRACTS (FDD page 82)
What This Means (2025 FDD)
According to Bojangles's 2025 Franchise Disclosure Document, franchisees are obligated to maintain the confidentiality of the operations manual and any other manuals approved for use in their franchised business. This means a franchisee must treat these documents and the information contained within them as secret and confidential.
Specifically, Bojangles franchisees are prohibited from copying, duplicating, recording, or reproducing these manuals, whether in whole or in part. Furthermore, they cannot make these materials available to any unauthorized person. This restriction is in place to protect the reputation and goodwill of Bojangles and to maintain consistent operational standards across all franchise locations.
This requirement is typical in franchising, as the operations manual contains proprietary information critical to the brand's success. Unauthorized distribution or reproduction of the manual could compromise Bojangles's competitive advantage and brand consistency. Franchisees should take precautions to secure both physical and electronic copies of the manual to prevent unauthorized access.