Is a Bojangles franchisee allowed to install unapproved items like vending machines on the Restaurant premises?
Bojangles Franchise · 2025 FDDAnswer from 2025 FDD Document
- (6) To purchase and install, at Franchisee's expense, all fixtures, furnishings, equipment (including, without limitation technology equipment, components and software), decor, and signs as Franchisor may reasonably direct from time to time in the Manual or otherwise in writing; and to refrain from installing or permitting to be installed on or about the Restaurant premises, without Franchisor's prior written consent, any fixtures, furnishings, equipment (including, without limitation technology equipment, components and software), decor, signs, games, vending machines, or other items not previously approved as meeting Franchisor's standards and specifications.
Source: Item 23 — RECEIPTS (FDD pages 82–573)
What This Means (2025 FDD)
According to Bojangles' 2025 Franchise Disclosure Document, a franchisee must obtain prior written consent from Bojangles before installing any unapproved items on the restaurant premises. This includes fixtures, furnishings, equipment (including technology), decor, signs, games, vending machines, or other items that have not been previously approved as meeting Bojangles' standards and specifications.
This requirement ensures that the Bojangles brand maintains a consistent image and standard across all franchise locations. By controlling what is installed on the premises, Bojangles can ensure that the restaurant's environment aligns with its brand identity and operational standards. This protects the customer experience and the overall brand reputation.
For a prospective franchisee, this means that any desire to add or change elements within the restaurant, such as installing a vending machine or new decor, requires approval from Bojangles. Failure to obtain this approval could result in a violation of the franchise agreement. It is important to communicate with Bojangles and seek written consent for any modifications to the restaurant's setup to remain in compliance with the franchise agreement.