For a Bojangles franchise, what is the time frame before opening the Restaurant that the Franchisee must designate an individual to serve as the Designated Operator?
Bojangles Franchise · 2025 FDDAnswer from 2025 FDD Document
At least six (6) months prior to opening the Restaurant, Franchisee shall designate an individual to serve as Franchisee's "Designated Operator" subject to the following conditions:
(1) The Designated Operator shall devote full time and best efforts to the supervision and conduct of the Franchised Business and any other Bojangles restaurants which may be operated by Franchisee;
(2) The Designated Operator must attend and successfully complete, to Franchisor's satisfaction, the initial training program offered by Franchisor;
(3) The Designated Operator shall execute a Confidentiality Agreement in the form required by Franchisor;
(4) No person shall become a Designated Operator unless approved by Franchisor; and
(5) If the Designated Operator is unable, or elects not, to continue to meet his/her obligations hereunder, or if, in Franchisor's sole discretion, the Designated Operator no longer qualifies to act as such, Franchisee shall promptly designate another Designated Operator subject to the same conditions and qualifications listed above.
Franchisee's replacement Designated Operator must successfully complete Franchisor's initial training program within one hundred eighty (180) days after being appointed as Franchisee's Designated Operator.
Source: Item 22 — CONTRACTS (FDD page 82)
What This Means (2025 FDD)
According to Bojangles's 2025 Franchise Disclosure Document, a franchisee must designate an individual to serve as the Designated Operator at least six months prior to opening the restaurant. The Designated Operator is responsible for the full-time supervision and conduct of the franchised business, as well as any other Bojangles restaurants operated by the franchisee.
The Designated Operator must also attend and successfully complete Bojangles's initial training program. Additionally, the Designated Operator is required to execute a Confidentiality Agreement in the form required by Bojangles. The franchisor must approve any person serving as a Designated Operator.
If the Designated Operator cannot fulfill their obligations, the franchisee must promptly designate a replacement, who also needs to meet the same conditions and qualifications. This replacement Designated Operator must complete the initial training program within 180 days of being appointed. This requirement ensures that a qualified and trained individual is always in charge of the restaurant's operations, maintaining the standards of the Bojangles brand.