Is the Bojangles franchise granted to the franchisee an exclusive franchise?

According to the 2025 Bojangles Franchise Disclosure Document, the franchise granted is non-exclusive. The franchisee acknowledges this explicitly in the franchise agreement. This means that Bojangles retains the right to operate and license others to operate similar businesses, even under similar trademarks.

Bojangles maintains several rights, including using the Proprietary Marks themselves to sell products and services. They can also grant additional licenses to other franchisees. Furthermore, Bojangles can purchase, merge, or associate with any business, even those using similar proprietary marks, and grant licenses or franchises to them without providing any rights to the franchisee.

Additionally, Bojangles has the right to sell similar products authorized for sale at Bojangles restaurants under the Proprietary Marks or other trademarks through any distribution channel, whether existing or developed in the future. These channels include catalogs, e-commerce, mail order, carts, kiosks, mass merchandise outlets, supermarkets, grocery stores, restaurants, institutional customers, ghost kitchens, and club stores. This non-exclusive arrangement allows Bojangles significant flexibility in expanding its brand and distribution networks, but it also means that franchisees may face direct competition from other Bojangles ventures.