Does the Bojangles FDD list specific standards for 'Exterior Maintenance'?
Bojangles Franchise · 2025 FDDAnswer from 2025 FDD Document
WHEREAS, Franchisor identifies the Bojangles System by means of certain trade names, service marks, trademarks, logos, emblems, and indicia of origin, including but not limited to the marks "BOJANGLES®", "BOJANGLES'®" and "BOJANGLES' FAMOUS CHICKEN 'N BISCUITS®", and such other trade names, service marks, and trademarks as are now designated (and may hereafter be designated by Franchisor in writing) for use in connection with the Bojangles System (hereinafter referred to as "Proprietary Marks") and certain unique trade dress, including but not limited to specific color schemes, patterns, designs, decor, furnishings and layout, now or hereafter used by Franchisor in connection with the Bojangles System (hereinafter referred to as "Trade Dress");
WHEREAS, Franchisor continues to develop, use, and control the use of such Proprietary Marks and Trade Dress in order to identify for the public the source of services and products marketed thereunder and under the Bojangles System, and to represent the Bojangles System's high standards of quality, cleanliness, appearance, and service;
WHEREAS, Franchisee desires to enter into the business of operating a Bojangles restaurant under the Bojangles System and wishes to obtain a franchise from Franchisor for that purpose, as well as to receive the training and other assistance provided by Franchisor in connection therewith; and
WHEREAS, Franchisee understands and acknowledges the importance of Franchisor's high standards of quality, cleanliness, appearance, and service and the necessity of operating the business franchised hereunder in conformity with Franchisor's standards and specifications.
NOW, THEREFORE, the parties, in consideration of the undertakings and commitments of each party to the other party set forth herein, hereby agree as follows:
Source: Item 22 — CONTRACTS (FDD page 82)
What This Means (2025 FDD)
The 2025 Bojangles FDD emphasizes the importance of maintaining the brand's image and standards, but it does not explicitly detail 'exterior maintenance' standards. However, the FDD does state that franchisees must adhere to standards regarding the restaurant's appearance, decor, and signage, which indirectly relates to exterior maintenance.
Bojangles franchisees are required to purchase and install fixtures, furnishings, equipment, decor, and signs as directed by Bojangles in the Manual or in writing. Franchisees must also obtain Bojangles's approval before installing anything on the premises and must get consent for any signs, awnings, or structures displaying Bojangles's logos or trade names. These stipulations ensure uniformity and adherence to brand standards, which would extend to the exterior of the restaurant.
Furthermore, franchisees must conduct their business according to the Manual, which Bojangles may revise. Franchisees are responsible for keeping up-to-date with any changes. While the FDD does not specifically list 'exterior maintenance', it is likely that the Manual contains detailed standards for maintaining the exterior of the restaurant, as franchisees must maintain high standards of operation under Bojangles's Proprietary Marks. A prospective franchisee should ask Bojangles for a copy of the manual to review these standards.