Where in the Bojangles FDD can I find information regarding Crisis Event Management?

According to the 2025 Bojangles FDD, Item 22, which covers contracts, includes a section that addresses various aspects of marketing, media, and public relations. Specifically, it lists "Crisis Event Management" as a topic covered on page 66. This suggests that the franchise agreement or related documents outline procedures and protocols for managing crisis situations that could impact the Bojangles brand or individual franchise locations.

Prospective franchisees should carefully review page 66 of the FDD and any related documents to understand Bojangles' expectations and requirements for handling crises. This may include guidelines for communication, operational adjustments, and compliance with brand standards during challenging events. Understanding these protocols is crucial for protecting the franchise's reputation and ensuring business continuity.

It is also important for potential franchisees to inquire about any specific training or support that Bojangles provides for crisis management. This could include access to communication templates, emergency response plans, or expert consultants who can assist during a crisis. Understanding the level of support offered by the franchisor can help franchisees feel more prepared and confident in their ability to navigate difficult situations.