What criteria must suppliers meet to become and remain approved for Bojangles restaurants?
Bojangles Franchise · 2025 FDDAnswer from 2025 FDD Document
Our criteria for supplier approval include: (1) adequate quality controls assuring ability to consistently produce product of desired quality in flavor, size, appearance and texture, (2) sufficiently high sanitation rating of facility producing product, (3) financial stability, (4) ability to consistently and promptly produce desired quality and quantity of product, (5) full compliance with all government regulations and specifications, (6) positive reputation in restaurant community and ethical operation of organization; and (7) competitive pricing.
You must permit us or our agent, at any reasonable time, to remove samples of food or non-food items from your inventory, or from the Restaurant, without payment, in amounts reasonably necessary for testing by us in independent laboratories, to determine whether the samples meet our then-current standards
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 30–37)
What This Means (2025 FDD)
According to Bojangles' 2025 Franchise Disclosure Document, suppliers must meet several criteria to gain and maintain approval. These criteria include maintaining adequate quality controls to ensure consistent product quality in terms of flavor, size, appearance, and texture. Suppliers must also have a sufficiently high sanitation rating for their production facilities and demonstrate financial stability.
To be approved, suppliers must consistently and promptly produce the desired quality and quantity of products. They must also fully comply with all government regulations and specifications. Furthermore, they need to have a positive reputation within the restaurant community, operate ethically, and offer competitive pricing.
Bojangles retains the right to inspect a supplier's facilities and request samples for evaluation, with the franchisee or supplier bearing the costs of evaluation and testing, including travel and personnel time estimated at $4,800, plus an additional $8,100 if product testing is involved. The approval process is estimated to take 60 to 120 days. Bojangles can revoke approval if a supplier no longer meets their standards, and franchisees must cease using disapproved products or suppliers upon notification. These standards apply to ensure that all Bojangles restaurants maintain a consistent level of quality and service.