Is participation in the Body Brain Center Online Payment Program mandatory for franchisees?
Body_Brain_Center Franchise · 2025 FDDAnswer from 2025 FDD Document
- 9.5 Online Payment Program.
We have implemented a program pursuant to which we will allow existing, new, or potential customers to pay for Introductory Class sessions, Trial Class sessions, Group Classes, and Private Classes through our website or a third-party website (the "Online Payment Program").
You agree to participate in the Online Payment Program.
By participating, you agree that: (i) we will list your Center on our website or a third-party website as a Body and Brain Center that is participating in the Online Payment Program; (ii) we will allow existing, new, or potential customers of your Center to purchase Introductory Class sessions (introductory one-on-one sessions), Trial Class sessions (introductory group classes), Group Classes, or Private Classes through our website or a thirdparty website by electronic payment; and (iii) we may offer a discount for online payment, provided that the minimum required payment will be equal to or exceed 50% of our then-current suggested retail pricing for Introductory Class sessions, Trial Class sessions, Group Classes, or Private Classes, as applicable.
The electronic payments made by customers through the Online Payment Program (referred to as "Online Payment Proceeds") attributable to purchases of Introductory Class sessions, Trial Class sessions, Group Classes, and Private Classes at your Center will be included in your reporting of Program Sales.
All Online Payment Proceeds collected by us pertaining to your Center will be paid to you.
We will notify you of all online payment transactions on our website pertaining to your Center in a timely manner.
Source: Item 23 — RECEIPT (FDD pages 43–178)
What This Means (2025 FDD)
According to the 2025 Body Brain Center Franchise Disclosure Document, participation in the Online Payment Program is mandatory for franchisees. The Online Payment Program allows customers to pay for Introductory Class sessions, Trial Class sessions, Group Classes, and Private Classes through the Body Brain Center website or a third-party website.
As part of participation in the Online Payment Program, Body Brain Center will list the franchisee's center on their website or a third-party website. This listing will identify the center as a participant in the Online Payment Program. Customers of the franchisee's center will be able to purchase class sessions through the website via electronic payment. Body Brain Center may offer discounts for online payments, but the minimum payment must be at least 50% of the suggested retail price for the applicable class sessions.
The electronic payments made through the Online Payment Program will be included in the franchisee's report of Program Sales. Body Brain Center will pay the franchisee all Online Payment Proceeds collected that pertain to the franchisee's center. Additionally, Body Brain Center will notify franchisees of all online payment transactions pertaining to their center in a timely manner.