Is it mandatory for Body Brain Center to send a representative to assist with the opening of my business?

According to Body Brain Center's 2025 Franchise Disclosure Document, it is not mandatory for them to send a representative to assist with the opening of your business. The FDD states that during the operation of your business, Body Brain Center may, but does not need to send one or more representatives to your center to assist with the opening of your business. This indicates that such assistance is at their discretion and not a guaranteed service.

This means that as a prospective franchisee, you cannot rely on Body Brain Center providing on-site support during your opening. While they may choose to offer assistance, it is not an obligation outlined in the franchise agreement. This could impact your initial setup and operational readiness, as you may need to handle the opening process independently or seek alternative support.

Given this discretionary approach, it is crucial to discuss the availability and conditions of opening assistance with Body Brain Center during your due diligence. Understanding their typical practices and the factors that influence their decision to provide on-site support can help you better prepare for your center's launch. You should inquire about what alternative support and resources Body Brain Center provides if they do not send a representative to assist with the opening.