What happens to a Body Brain Center member's account if they switch to another franchisee?
Body_Brain_Center Franchise · 2025 FDDAnswer from 2025 FDD Document
In addition, you agree that if one of your members switches their membership or customer agreement to another Body & Brain franchisee or company-owned business, we may transfer the account and all data pertaining to that member to the Body & Brain franchisee or company-owned business to which the membership or customer agreement was transferred.
Source: Item 23 — RECEIPT (FDD pages 43–178)
What This Means (2025 FDD)
According to the 2025 Body Brain Center Franchise Disclosure Document, if a member switches their membership to another Body & Brain franchisee or a company-owned business, Body Brain Center has the right to transfer the account and all related data to the new location. This transfer occurs at Body Brain Center's discretion.
This means that as a franchisee, you may gain members who were previously associated with another Body Brain Center location. Conversely, you may lose members to other locations, and in such cases, you will also relinquish all data pertaining to those members. This policy ensures continuity of service for members who relocate or prefer a different Body Brain Center location.
This policy is in place to ensure that Body Brain Center maintains control over customer data and can facilitate a seamless transition for members who choose to switch locations. As a franchisee, you must comply with this policy and understand that member data is ultimately owned by Body Brain Center, LLC.