Under what condition might Body20 assign trainers to a Body20 studio for retraining?
Body20 Franchise · 2025 FDDAnswer from 2025 FDD Document
$3,000 per attendee per program. We may provide additional training in person or via recorded media, teleconference, videoconference, the Internet, webinar, or any other means, as we determine. We may require your Required Trainees or employees to satisfactorily complete any additional training programs that we specify. We may require your Required Trainees to participate in up to five days of refresher or advanced training in each year of the Term.
- 5.4 Remedial Training. If, in our sole judgment, you fa
Source: Item 23 — RECEIPT (FDD pages 74–251)
What This Means (2025 FDD)
According to Body20's 2025 Franchise Disclosure Document, Body20 may assign trainers to a studio for retraining if, in Body20's sole judgment, the franchisee fails to maintain the quality and service standards outlined in the manuals. This is in addition to any other rights and remedies Body20 may pursue. The purpose of assigning trainers is to retrain studio employees and restore service levels.
For a prospective franchisee, this means that maintaining Body20's standards is critical. Failure to do so can result in Body20 intervening directly in the studio's operations by sending in trainers. This intervention is not just a helpful suggestion; it's a measure to correct deficiencies in quality and service.
Furthermore, Body20 can charge a fee of up to $1,000 per trainer per day for the trainers assigned to the studio for remedial training. This cost can add up quickly, creating a significant financial burden on the franchisee in addition to the operational disruption. Franchisees should, therefore, ensure they and their employees are thoroughly trained and consistently adhere to Body20's standards to avoid these potential costs and interventions.
This type of clause is relatively common in franchising, as franchisors need to protect their brand standards. However, the cost of $1,000 per trainer per day is a factor a prospective franchisee should carefully consider.