Must a Body20 studio always be supervised by a Required Trainee when open for business?

According to Body20's 2025 Franchise Disclosure Document, a Body20 studio must be under the personal, on-premises supervision of a Required Trainee at all times it is open for business. A Required Trainee is someone who has successfully completed Body20's training program and any other training programs that Body20 may require. The franchisee cannot allow the studio to be operated, managed, directed, or controlled by any other person without Body20's prior written consent.

In addition to the Required Trainee, a Designated Manager or another trained manager must be available at all times the studio is open for business. The Designated Manager is responsible for the day-to-day business of the studio and may also be the Operating Principal. If the Designated Manager leaves their position, the franchisee has 30 days to hire a new Designated Manager and have them complete the Initial Training. If the franchisee cannot immediately appoint and train a Designated Manager, Body20 may provide a Designated Manager to work at the studio temporarily until a new Designated Manager is appointed and trained, for which the franchisee will pay Body20 a Management Fee.

This requirement ensures that Body20 studios maintain a consistent level of service and expertise, as only individuals who have been properly trained and approved by Body20 are allowed to supervise the studio's operations. This protects the Body20 brand and ensures customers receive the expected level of service. Franchisees must ensure they have sufficient staff trained as Required Trainees to cover all operating hours to comply with this requirement.