Who is responsible for decisions related to the day-to-day operation of the Body20 studio?
Body20 Franchise · 2025 FDDAnswer from 2025 FDD Document
- (a) Studio Management. Unless otherwise specified in the Manuals, at all times that your Studio is open for business, it must be under the personal, on-premises supervision of a Required Trainee. Your Designated Manager or another trained manager must be available at all times the Studio is open for business. You may not permit your Studio to be operated, managed, directed, or controlled by any other person or Entity without our prior written consent.
- (b) Employment Decisions and Policies. You are solely responsible for all labor and employment-related matters and decisions related to your Studio, including hiring, firing, promoting, demoting, and compensating (including through wages, bonuses, or benefits) your employees. You must ensure that your employees are qualified to perform their duties in accordance with our System Standards and successfully pass a background check. We do not require you to implement any employment-related policies or procedures or security-related policies or procedures that we (at our option) may make available to you in the Manuals or otherwise for your optional use. You shall determine to what extent, if any, these policies and procedures may be applicable to your operations at the Studio.
- (c) Replacement Designated Manager. If your Designated Manager ceases to be employed by you at the Studio, you must hire a new Designated Manager, and have
them successfully complete Initial Training, within 30 days after your former Designated Manager's employment at the Studio ends. If you are unable to immediately appoint and train a Designated Manager, we may, in our sole discretion, provide a Designated Manager to work at your Studio temporarily until a new Designated Manager is appointed and trained. In such instances you will pay to us the Management Fee.
- 6.3 Operation of the Studio.
You will not use the Site for any purpose other than the operation of the Studio in compliance with the System and the Manuals.
You will not lease, sublease, or assign the Site Lease for all or any portion of the Site, without our prior written consent.
Source: Item 23 — RECEIPT (FDD pages 74–251)
What This Means (2025 FDD)
According to Body20's 2025 Franchise Disclosure Document, the franchisee is primarily responsible for the day-to-day operations of their studio. Specifically, the franchisee must ensure that the studio is supervised by a Required Trainee or a trained manager during all business hours. The franchisee cannot allow any other person or entity to manage or control the studio without Body20's prior written consent. This means the franchisee has the autonomy to manage the studio, but must adhere to Body20's standards and guidelines.
The franchisee is also solely responsible for all labor and employment-related matters, including hiring, firing, promoting, demoting, and compensating employees. They must ensure that all employees are qualified and pass a background check. While Body20 may provide optional employment-related policies and procedures, the franchisee decides whether or not to implement them. This indicates that Body20 franchisees have significant control over their staff and internal policies, but must comply with the System Standards.
If the Designated Manager leaves, the franchisee must hire and train a new Designated Manager within 30 days. If they cannot immediately replace the manager, Body20 may provide a temporary manager, but the franchisee will have to pay a Management Fee to Body20. Furthermore, the franchisee cannot use the site for any purpose other than operating the Body20 studio in compliance with the System and Manuals, and they cannot lease or sublease the site without Body20's written consent. These stipulations ensure that the franchisee adheres to the brand's standards and operational guidelines.