Is Body20 required to offer deals or discounted session promotions on third-party websites?
Body20 Franchise · 2025 FDDAnswer from 2025 FDD Document
(ii) Deals. We or our Affiliates have the right, but not the obligation to, offer deals or other discounted Session promotions, coupons, vouchers, memberships, reciprocity programs, or gift certificates on third-party websites or apps (such as Groupon, ClassPass, etc.) or other similar promotions designed to drive customers to Studios ("Deals"). If we or our Affiliates offer any Deals, we and our Affiliates have the right to collect and retain any revenue from such Deals, including any customer payments to such third parties. You must provide Sessions or other products or services to any customers redeeming any vouchers, gift certificates, Sessions, or coupons related to such Deals in accordance with the standards and other terms that we periodically specify. Except as we otherwise approve, you must treat customers who purchase Deals in the same manner as any other customer and must not limit their access to your Studio or Sessions. We may, in our sole discretion, pay to you all, or a portion of, any revenue that we receive that is directly related to Deals that are redeemed by customers at your Studio, but we are not obligated to do so and the amount of such reimbursement, if any, may be less than the standard price you charge for such Sessions, products, or services.
Source: Item 23 — RECEIPT (FDD pages 74–251)
What This Means (2025 FDD)
According to Body20's 2025 Franchise Disclosure Document, franchisees are not obligated to offer deals or discounted session promotions on third-party websites. The FDD states that Body20 or its affiliates have the right, but not the obligation, to offer deals or other discounted session promotions on third-party websites or apps like Groupon or ClassPass.
However, if Body20 or its affiliates do offer such deals, Body20 retains the right to collect and retain any revenue generated from these deals, including customer payments made to the third parties. Franchisees are then required to provide sessions or other products/services to customers who redeem vouchers or coupons from these deals, adhering to the standards specified by Body20.
Franchisees must treat customers who purchase deals in the same manner as any other customer, without limiting their access to the studio or sessions, unless otherwise approved by Body20. While Body20 may, at its discretion, reimburse franchisees for a portion of the revenue received from deals redeemed at their studio, it is not obligated to do so, and any reimbursement may be less than the standard price charged for the sessions, products, or services.