Can Body20 require franchisees to offer specific Sessions at the Studio?
Body20 Franchise · 2025 FDDAnswer from 2025 FDD Document
e source that we designate (which may include us or our affiliates or a buying cooperative organized by us or our affiliates).
You must offer to customers only the products, services, and Sessions we approve in writing. In addition, you must offer the specific products, services, and Sessions that we require in the Manuals or otherwise in writing. We may change these specifications periodically, and we may designate specific products or services as optional or mandatory. You must offer all products or services that we designate as mandatory. You may sell products and services only in the varieties, forms, and packages that we have approved in accordance with our System Standards. You must maintain a sufficient supply of required products to meet the inventory standards we prescribe in the Manuals (or to meet reasonably anticipated customer demand, if we have not prescribed specific standards).
We may require you to purchase merchant processing services from us, our affiliates or an approved or designated vendor.
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 32–37)
What This Means (2025 FDD)
According to Body20's 2025 Franchise Disclosure Document, Body20 mandates that franchisees offer specific products, services, and sessions. Franchisees must offer customers only the products, services, and sessions that Body20 approves in writing. Furthermore, franchisees are required to offer specific products, services, and sessions as outlined in the manuals or in other written communications from Body20. Body20 retains the right to modify these specifications periodically and can designate specific products or services as either optional or mandatory, with franchisees obligated to offer all mandatory items.
Body20 also dictates how sessions are conducted, requiring all sessions to align with the Body20 system. Franchisees must offer any sessions that Body20 deems mandatory. Any new sessions developed by franchisees or their fitness coaches must adhere to the system standards specified by Body20. If Body20 disapproves of any session, the franchisee must immediately stop offering it or modify it according to Body20's instructions.
This level of control allows Body20 to maintain brand consistency and quality across all franchise locations. However, it also limits the franchisee's autonomy in tailoring services to local market demands. Prospective franchisees should consider how these requirements align with their business goals and market knowledge. It is important to understand the specific sessions that are currently mandatory and how frequently Body20 changes these requirements.