Can Body20 require a franchisee to install a video surveillance system at their expense?

According to Body20's 2025 Franchise Disclosure Document, Body20 has the right to require franchisees to install and maintain a video surveillance system at their own expense. This system must be one that Body20 designates, and Body20 can remotely access it through a specified connection. The purpose of this surveillance is to ensure the franchisee's compliance with Body20's standards and the guidelines outlined in their manuals.

This requirement means that a prospective Body20 franchisee should be prepared to budget for the initial cost of purchasing and installing the video surveillance system, as well as ongoing maintenance expenses. The franchisee does not have a choice regarding the system itself, as Body20 has the sole discretion to designate the specific system to be used. Furthermore, the franchisee must allow Body20 remote access to the system, enabling the franchisor to monitor the studio's operations at any time.

In addition to the cost of the system, franchisees should also consider the implications for employee privacy and data security. It is important to understand how the video surveillance data will be stored, used, and protected. Franchisees should consult with legal counsel to ensure they comply with all applicable laws and regulations regarding video surveillance in the workplace. This level of oversight is not uncommon in franchising, as franchisors seek to maintain brand consistency and quality control across all locations.