What happens if Body20's Required Trainees fail to successfully complete Initial Training?
Body20 Franchise · 2025 FDDAnswer from 2025 FDD Document
If your Required Trainees are unable to successfully complete, in our sole discretion, Initial Training for any reason, your Required Trainees must repeat Initial Training or you must send replacement Required Trainees to complete Initial Training. Your Required Trainees must successfully complete Initial Training at least 30 days before the earlier of the actual opening date or the Opening Deadline (or by such earlier deadline that we specify). We will not refund any initial franchise fees paid by you. If you and your personnel satisfactorily complete our Initial Training, and you do not expressly inform us at the end of Initial Training that you feel that you or they have not been adequately trained, you and they will be considered to have been trained sufficiently to operate a Studio.
You are responsible for any travel and living expenses (including meals, transportation, and accommodations), wages, and other expenses incurred by your trainees. You are responsible for reimbursing us for any travel and living expenses incurred by our employees or agents related to providing any additional training, remedial training, or consulting services at your Studio.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 38–49)
What This Means (2025 FDD)
According to Body20's 2025 Franchise Disclosure Document, if the Required Trainees do not successfully complete the Initial Training, Body20 requires the trainees to repeat the training or the franchisee must send replacement trainees to complete the Initial Training. The Required Trainees must successfully complete Initial Training at least 30 days before the studio's actual opening date or the Opening Deadline, or any earlier deadline specified by Body20. The franchisee will not receive a refund of any initial franchise fees paid.
The franchisee is responsible for all travel and living expenses, including meals, transportation, and accommodations, as well as wages and other expenses incurred by the trainees. Additionally, the franchisee is responsible for reimbursing Body20 for any travel and living expenses incurred by Body20's employees or agents related to providing any additional training, remedial training, or consulting services at the studio.
Body20 may also require the franchisee or their employees to repeat Initial Training or attend additional training programs at a designated location if Body20 determines that the franchisee fails to maintain the quality and service standards set forth in the manuals. In such cases, Body20 may charge a fee of up to $1,000 per trainer per day, plus travel and living expenses, for each trainer assigned to the studio for remedial training.