What happens if Body20 determines that a franchisee has failed to properly train their employees?
Body20 Franchise · 2025 FDDAnswer from 2025 FDD Document
ires or is otherwise terminated, you must secure our approval of another site and enter into a Site Lease for the new approved site within 90 days. You agree to pay us the Relocation Fee upon notifying us of your intent to relocate the Studio to a new Site, whether or not the new Site is approved. We reserve the right to terminate this Agreement if you fail to secure a new approved site within 90 days after you lose the Site Lease.
Section 5 Training and Assistance
- 5.1 Initial Training. Prior to opening the Studio, you (or your Operating Principal, if you are an Entity) and your Designated Manager (collectively, "Required Trainees") must personally attend and satisfactorily complete our initial training program ("Initial Training"). We will provide Initial Training as soon as practicable after the execution and delivery of this Agreement at our offices, at any other location that we designate, and/or remotely via recorded media, teleconference, videoconference, the Internet, webinar, or any other means, as we determine. We will determine the length, timing, location, and substance of Initial Training in our sole discretion. We may waive a portion of Initial Training or alter the training schedule if we determine that your Required Trainees have sufficient prior experience or training or have previously been trained at one of our Studios. Each subsequent Operating Principal and Designated Manager must attend our Initial Training unless we otherwise agree in writing.
- (a) Cost. We will provide instructors, facilities, and materials your Required Trainees as part of the Franchise Fee, provided that all of your trainees are trained during the same training session. We reserve the right to charge the Training Fee for each person who attends a subsequent Initial Training program, including (i) each person who is repeating the course or replacing a person who did not pass and (ii) each subsequent Operating Principal, Designated Manager, or employee who attends the course.
Source: Item 23 — RECEIPT (FDD pages 74–251)
What This Means (2025 FDD)
Based on the 2025 Franchise Disclosure Document, Body20 requires that franchisees (or their Operating Principal if the franchisee is an entity) and their Designated Manager attend and satisfactorily complete the initial training program. This training must be completed before opening the studio. The FDD states that if the franchisee and their personnel satisfactorily complete the training and do not express concerns about the adequacy of the training at the end of the program, they will be considered sufficiently trained to operate a Body20 studio.
If the required trainees cannot successfully complete the initial training, in Body20's sole discretion, they must repeat the training or the franchisee must send replacement trainees to complete the training. This repeat training must be completed at least 30 days before the studio opens or by an earlier deadline specified by Body20. The franchisee is responsible for ensuring their staff is adequately trained, and failure to do so could delay the studio opening or require additional training at the franchisee's expense.
While the FDD outlines the initial training requirements and the consequences of not completing it successfully, it does not explicitly state the repercussions if Body20 later determines that a franchisee's employees are not properly trained after the initial training is complete. A prospective franchisee should seek clarification from Body20 regarding ongoing training requirements, evaluation processes, and potential penalties for failing to maintain adequate training standards among employees after the studio is operational. This information is crucial for understanding the long-term responsibilities and potential liabilities associated with the Body20 franchise.