What happens if a Body20 coach does not receive a satisfactory evaluation after submitting their video?
Body20 Franchise · 2025 FDDAnswer from 2025 FDD Document
any gap in a candidate's foundational education or qualifications, as stated in our Manuals. Coach Onboarding includes instructional videos, online coursework, and a digital training manual specifically developed for new coaches. To complete Coach Onboarding, each coach must submit a video demonstrating key instruction and coaching competencies. Our team will review the video and provide feedback. A satisfactory evaluation is required to complete the coach's onboarding process.
As stated above, we currently charge a Coach Onboarding Fee of $125 for each fitness coach attending Coach Onboarding. We anticipate that certain of your fitness coaches may require additional practice, coaching, or follow-up instruction, depending on comprehension and readiness, the estimated cost of which is up to an additional $1,000 per coach. You also are responsible for the travel and living expenses of your fitness coaches while attending Coach Onboarding. In additio
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 38–49)
What This Means (2025 FDD)
According to Body20's 2025 Franchise Disclosure Document, to complete Coach Onboarding, each coach must submit a video demonstrating key instruction and coaching competencies. The Body20 team will review the video and provide feedback. A satisfactory evaluation is required to complete the coach's onboarding process.
This means that if a Body20 coach does not receive a satisfactory evaluation after submitting their video, they will not complete the onboarding process. The FDD does not specify what steps are taken to remedy the situation, but it does state that certain fitness coaches may require additional practice, coaching, or follow-up instruction, depending on comprehension and readiness, the estimated cost of which is up to an additional $1,000 per coach.
As a prospective franchisee, it is important to understand the criteria for a satisfactory evaluation and what support Body20 provides to coaches who do not initially meet the standard. Clarification on the specific steps or additional training required for coaches who do not pass the initial video evaluation would be beneficial. This ensures that all coaches meet Body20's standards before they begin coaching at the studio.
Additionally, the franchisee is responsible for the travel and living expenses of their fitness coaches while attending Coach Onboarding. If additional training is needed, this could potentially increase expenses for the franchisee.