What are Body20 franchisees prohibited from loading onto the Technology System hardware?
Body20 Franchise · 2025 FDDAnswer from 2025 FDD Document
Your Technology System will be dedicated for business uses relating to the operation of the Studio. You will (i) use the Technology System under the terms of our policies and operational procedures; (ii) transmit financial and operating data to us as required by the Manuals; (iii) do all things necessary to give us unrestricted access to the Technology System at all times (including users IDs and passwords, if necessary) so that we may independently download and transfer data via a connection that we specify; (iv) maintain the Technology System in good working order at your own expense; (v) ensure that your employees are adequately trained in the use of the Technology System and our related policies and procedures; and (vi) refrain from loading, and from permitting others to load, any unauthorized programs or games on any hardware included in the Technology System. You also must comply with all laws and payment card provider standards relating to the security of the Technology System, including the Payment Card Industry Data Security Standards. You are responsible for any and all consequences that may arise if the Technology System is not properly operated, maintained and upgraded or if the Technology System (or any of its components) fails to operate on a continuous basis or as we or you expect.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 38–49)
What This Means (2025 FDD)
According to Body20's 2025 Franchise Disclosure Document, franchisees are prohibited from loading any unauthorized programs or games on any hardware included in the Technology System. This restriction is part of the broader requirements for franchisees to maintain and use the Technology System according to Body20's policies and operational procedures. The Technology System is dedicated to business uses related to the operation of the Body20 studio.
This means a Body20 franchisee must ensure that they, and their employees, do not install any software or applications that have not been approved by Body20 on the computer systems used for the business. This includes refraining from downloading games or other non-approved programs. The franchisee is also responsible for ensuring their employees are adequately trained in the proper use of the Technology System.
The Technology System typically includes a desktop computer, a laptop computer, two tablets, a printer, TV display components, a scanner, a credit card reader, related accessories, and the required point-of-sale system. The cost of the Technology System is estimated to be between $3,800 and $7,500. The franchisee is responsible for any consequences that may arise if the Technology System is not properly operated, maintained, and upgraded.
This policy ensures that the Technology System remains secure, functions as intended, and is not compromised by unauthorized software that could potentially introduce viruses, malware, or compatibility issues. It also allows Body20 to maintain a standardized technology environment across all franchise locations, facilitating data collection, system updates, and support.