Must Body20 franchisees offer any Sessions that Body20 deems to be mandatory?
Body20 Franchise · 2025 FDDAnswer from 2025 FDD Document
e source that we designate (which may include us or our affiliates or a buying cooperative organized by us or our affiliates).
You must offer to customers only the products, services, and Sessions we approve in writing. In addition, you must offer the specific products, services, and Sessions that we require in the Manuals or otherwise in writing. We may change these specifications periodically, and we may designate specific products or services as optional or mandatory. You must offer all products or services that we designate as mandatory. You may sell products and services only in the varieties, forms, and packages that we have approved in accordance with our System Standards. You must maintain a sufficient supply of required products to meet the inventory standards we prescribe in the Manuals (or to meet reasonably anticipated customer demand, if we have not prescribed specific standards).
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 32–37)
What This Means (2025 FDD)
According to Body20's 2025 Franchise Disclosure Document, franchisees must offer specific products, services, and sessions that Body20 requires. These requirements are outlined in the manuals or in writing. Body20 retains the right to designate specific products or services as either optional or mandatory, and franchisees are obligated to offer all services and products deemed mandatory by Body20.
Furthermore, Body20 franchisees must conduct all sessions in accordance with the Body20 system. Any sessions developed by the franchisee or their fitness coaches must align with the system standards specified by Body20. If Body20 disapproves of any sessions offered by the franchisee, the franchisee must immediately discontinue offering the session or modify it according to Body20's instructions.
This requirement ensures consistency across all Body20 franchise locations and maintains brand standards. It also allows Body20 to adapt its service offerings based on market trends or customer preferences, ensuring that franchisees offer the most relevant and effective sessions. For a prospective franchisee, this means adhering to Body20's prescribed service model and being prepared to implement any mandatory sessions that Body20 introduces.