Where can I find information about the Body20 'MISSED SESSION POLICY'?

According to Body20's 2025 Franchise Disclosure Document, information regarding the 'MISSED SESSION POLICY' can be found on page 20. This section also includes details regarding '2 Weeks Missed' and '4 or More Weeks Missed'.

For a prospective Body20 franchisee, this means that the FDD provides a specific location to find the company's policy on missed sessions. Understanding this policy is crucial for managing client expectations and ensuring smooth studio operations. The policy likely outlines how many missed sessions are allowed, any penalties or fees associated with missed sessions, and the procedure for rescheduling.

Knowing the details of the 'MISSED SESSION POLICY' is important for franchisees to effectively communicate the rules to their members and manage scheduling. This policy is part of the System Standards that Body20 implements, as noted in Item 23, which includes mandatory and suggested policies, procedures, standards, specifications, rules, and requirements set out in the operations manuals.