How must Body20 customers register and reserve spaces for Sessions?

According to Body20's 2025 Franchise Disclosure Document, the System Website operated by Body20 or its designees will include the ability for customers to purchase Sessions at a franchisee's Studio and access the Studio's reservation system. This implies that customers can register and reserve spaces for Sessions through the System Website. Franchisees must promptly provide any information requested by Body20 for inclusion on the System Website, ensuring that the website accurately reflects the Studio's offerings and availability.

Body20 also outlines that franchisees may offer customers the chance to become members by signing a membership agreement. The franchisor will provide templates for Membership Agreements and related waivers for use in the Studio. The FDD states that Body20 will specify the types of memberships and passes franchisees may offer, as well as the benefits that must be provided to members who purchase certain memberships or passes. Franchisees must follow any rules and policies included in the manuals with respect to their members.

Franchisees are required to conduct all Sessions in accordance with the Body20 System and must offer any Sessions deemed mandatory by the franchisor. Any Sessions developed by franchisees or their fitness coaches must align with the System Standards specified by Body20. If Body20 disapproves of any Sessions offered by a franchisee, the franchisee must immediately discontinue offering the Session or modify it according to the franchisor's instructions. This ensures consistency and quality across all Body20 Studios.