What is the total number of pages included in the Black Bear Diner manual?
Black_Bear_Diner Franchise · 2025 FDDAnswer from 2025 FDD Document
nt of any legal action or any order, writ, injunction, award or decree of any court, agency or other governmental authority, including a failed health inspection report, which may adversely affect the operation or financial condition of the Franchised Restaurant.
13.8 Compliance with Good Business Practices
Franchisee acknowledges that each and every detail of the quality of customer service, appearance and demeanor of Franchisee's employees, and the quality of the menu items at the Franchised Restaurant is important to Franchisor and to other franchisees in the Black Bear Diner franchise system. The Franchised Restaurant shall in all dealings with its customers, suppliers and the general public adhere to the highest standards of honesty, fair dealing, moral and ethical conduct. The Franchised Restaurant shall at all times give prompt, courteous and efficient service to its customers.
13.9 Music Selection
Franchisee will only play the music selections that have been approved by Franchisor as specified in the Manual or otherwise in writing.
13.10 Vending Machines
Franchisee agrees not to install or use at the Franchised Restaurant any vending machines, amusement devices, video machines or other similar devices unless approved in writing by Franchisor.
13.11 Credit Cards and Payment Methods
During the term of this Agreement, Franchisee must maintain credit card relationships with the credit and debit card issuers, check verification services, and electronic funds transfer systems that Franchisor designates, and Franchisee may not use any such services or providers that Franchisor has not approved in writing or for which Franchisor has revoked its approval. Franchisor may modify its requirements and designate additional approved or required methods of payment and vendors for processing such payments and may revoke its approval of any service provider. Franchisee must comply with the Payment Card Industry Data Security Standards ("PCI DSS") as they may be revised and modified by the Payment Card Industry Security Standards Council, or any successor or replacement organization and/or in accordance with other standards Franchisor may specify, and the Fair and Accurate Credit Transactions Act ("FACTA"). In
addition, Franchisee agree to provide Franchisor with an annual updated copy of its PCI DSS Attestation of Compliance.
Source: Item 23 — RECEIPT (FDD pages 56–243)
What This Means (2025 FDD)
Based on the 2025 Black Bear Diner Franchise Disclosure Document excerpts, the total number of pages in the Black Bear Diner manual is not specified.
However, the manual is mentioned in several contexts. For example, Black Bear Diner franchisees must adhere to standards and procedures outlined in the manual regarding the use of social media. Additionally, the franchisor has the right to inspect the franchisee's restaurant for compliance with the manuals. The manual also contains site review and approval procedures.
Prospective franchisees should ask the franchisor for the exact page count of the manual, what specific topics are covered in detail, how frequently the manual is updated, and the process for franchisees to access and understand updates to the manual.