What is the estimated initial cost of the computer system for a Black Bear Diner franchise?
Black_Bear_Diner Franchise · 2025 FDDAnswer from 2025 FDD Document
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We estimate the initial cost of the computer system, including hardware and software, to be approximately $45,000 to $85,000. Neither we nor our affiliates are obligated to provide you with any ongoing maintenance, repair, upgrades or updates to your computer system. You are not required to enter into any ongoing maintenance and support agreement for your computer system but you may find it advantageous to do so. We estimate the monthly cost of ongoing software and hardware maintenance costs is between $300 to $600. We have the right to independently access all information collected or compiled by you as a result of using the computer system at any time without first notifying you. There is no contractual limitation on our right to do so. You must update or upgrade computer hardware components and/or software as we deem necessary. There are no contractual limitations on the cost of any upgrades and/or updates we may require. However, we will not require you to upgrade more than one time per year.
You must abide by all applicable laws pertaining to the privacy of consumer, employee and transactional information. Also, you must understand and comply with the Payment Card Industry (PCI) Data Security Standards which as of the date of this disclosure document can be found at https:www.pcisecuritystandards.org/ as well as the Fair and Accur
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 28–35)
What This Means (2025 FDD)
According to Black Bear Diner's 2025 Franchise Disclosure Document, the estimated initial cost for the computer system, including both hardware and software, ranges from $45,000 to $85,000. This is a significant investment that franchisees must factor into their startup costs. Black Bear Diner does not commit to providing ongoing maintenance, repairs, upgrades, or updates to the computer system.
While franchisees are not required to enter into a maintenance and support agreement, the FDD indicates that it may be advantageous to do so. The estimated monthly cost for ongoing software and hardware maintenance is between $300 and $600. This suggests that franchisees should budget for these recurring expenses to ensure their computer systems operate smoothly.
Black Bear Diner retains the right to independently access all information collected or compiled by the franchisee's computer system at any time without prior notification, and there are no contractual limitations on this right. Franchisees are also obligated to update or upgrade their computer hardware and software as deemed necessary by Black Bear Diner, with upgrades potentially required up to once per year. There are no contractual limitations on the cost of these upgrades and/or updates.
Finally, franchisees must comply with all applicable laws pertaining to the privacy of consumer, employee, and transactional information. They must also adhere to the Payment Card Industry (PCI) Data Security Standards and the Fair and Accurate Credit Transactions Act (FACTA).