What was Art Kilmer's role before becoming Chief Operating Officer of Black Bear Diner?

According to Black Bear Diner's 2025 Franchise Disclosure Document, Art Kilmer has served as their Chief Operating Officer since August 2024. Prior to this, from November 2017 until March 2024, he was the Chief Operating Officer of P.F. Chang's China Bistro, located in Scottsdale, Arizona.

This information is relevant for prospective Black Bear Diner franchisees as it provides insight into the experience and background of the key management personnel within the Black Bear Diner franchise system. Knowing that the Chief Operating Officer previously held the same position at a well-known restaurant chain like P.F. Chang's may increase a franchisee's confidence in the leadership and operational expertise guiding the Black Bear Diner brand.

Franchisees often rely on the experience of the franchisor's management team to provide effective support and guidance in running their own franchise locations. The COO's prior experience at P.F. Chang's suggests he possesses relevant knowledge of restaurant operations, which could be beneficial for franchisees as they navigate the challenges of managing their Black Bear Diner restaurants.