For Bigfoot Forestry, who is responsible for training Service Technicians and other employees?
Bigfoot_Forestry Franchise · 2025 FDDAnswer from 2025 FDD Document
**8.3.
Service Technicians.** Bigfoot Forestry Services may only be performed by your Service Technicians.
Any Person you appoint as a Service Technician must successfully complete all training programs we require for Service Technicians and sign a Confidentiality Agreement (the Managing Owner does not sign a Confidentiality Agreement).
The Managing Owner may (but need not) serve as a Service Technician.
If you hire a Project Manager, the Project Manager must also serve as a Service Technician.
- **7.4.
Opening**.
You must open your Business to the public within 120 days after the Effective Date.
You must notify us of your proposed opening date at least 15 days before opening.
You may not open your Business prior to receipt of our written authorization to open.
We will not issue our authorization to open before:
- (a) your Managing Owner and Project Manager (if applicable) successfully complete initial training;
Training Fees & Expenses.** We provide our preopening initial training program at no additional charge.
We also do not charge training fees for system-wide refresher or supplemental training courses.
We may charge a training fee of up to $500 per Person per day for any Person who attends: (a) initial training after your Business opens; (b) retraining (after failing a prior attempt); (c) remedial training; or (d) additional training you request (except as otherwise provided in §5.2.
You are responsible for all wages and Travel Expenses you and your personnel incur to attend training.
Source: Item 23 — RECEIPT (FDD pages 42–162)
What This Means (2025 FDD)
According to Bigfoot Forestry's 2025 Franchise Disclosure Document, franchisees are responsible for ensuring their Service Technicians complete the required training programs. Specifically, any person appointed as a Service Technician must successfully complete all training programs that Bigfoot Forestry requires. If a franchisee hires a Project Manager, that Project Manager must also serve as a Service Technician, implying they too must complete the required training.
Furthermore, the FDD states that the Managing Owner must also successfully complete all training programs that Bigfoot Forestry requires. Prior to opening their Bigfoot Forestry business, the Managing Owner and Project Manager (if applicable) must successfully complete initial training.
While the FDD specifies that Bigfoot Forestry provides the preopening initial training program at no additional charge, it also states that the franchisee is responsible for all wages and travel expenses incurred by themselves and their personnel to attend training. Bigfoot Forestry may charge a training fee of up to $500 per person per day for initial training after the business opens, retraining after failing a prior attempt, remedial training, or additional training requested by the franchisee.
In summary, while Bigfoot Forestry provides the training programs, the franchisee is ultimately responsible for ensuring their personnel, including Service Technicians, Project Managers, and the Managing Owner, complete the necessary training. The franchisee also bears the costs associated with wages, travel, and potential training fees for these programs.