What is the process for Bigfoot Forestry to require updates to existing technology systems?
Bigfoot_Forestry Franchise · 2025 FDDAnswer from 2025 FDD Document
"Technology Systems" means and includes all information and communication technology systems we specify from time to time, including, without limitation, computer systems, point-of-sale systems, telecommunications systems, order dispatch systems, security systems, and similar systems, together with the associated hardware, software (including cloud-based software) and related equipment, software applications, mobile apps, and third-party services relating to the establishment, use, maintenance, monitoring, security or improvement of these systems.
You are responsible for all fees, costs and expenses associated with acquiring, licensing, utilizing, updating and upgrading Technology Systems.
Certain Technology Systems must be purchased or licensed from third-party suppliers.
We and/or our affiliate may develop proprietary Technology Systems (or components thereof) that become part of our System.
If this occurs, you agree to: (i) pay us (or our affiliate) commercially reasonable licensing, support and maintenance fees; and (ii) upon request, sign our prescribed form of license agreement governing use of proprietary Technology Systems (or components thereof).
We may enter into master agreements with licensors of Third-Party Technology and charge you for amounts we pay them based on your use of their Third-Party Technology.
We may charge you a technology fee, which includes all amounts you pay us and our affiliates relating to Technology Systems, including amounts paid for proprietary items and amounts we collect from you and remit to suppliers of Third-Party Technology.
The technology fee may change based on changes to Technology Systems or prices charged by third parties with whom we enter into master agreements.
Source: Item 23 — RECEIPT (FDD pages 42–162)
What This Means (2025 FDD)
According to Bigfoot Forestry's 2025 Franchise Disclosure Document, franchisees are responsible for the costs associated with updating technology systems. These systems include computer systems, point-of-sale systems, telecommunications systems, order dispatch systems, security systems, and similar systems, along with associated hardware, software, and related equipment.
Bigfoot Forestry may develop proprietary technology systems, and if this occurs, franchisees must pay commercially reasonable licensing, support, and maintenance fees to Bigfoot Forestry or its affiliate. Franchisees may also be required to sign a license agreement governing the use of these proprietary systems.
Bigfoot Forestry may enter into master agreements with third-party technology licensors and charge franchisees for their use of this technology. The technology fee charged to franchisees may change based on changes to the technology systems or the prices charged by third parties. Therefore, Bigfoot Forestry can require updates to existing technology systems, but the FDD does not describe a specific process for requiring these updates.