[Item 11: FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING]

During the operation of your Bigfoot Forestry Business, we will:

• 1. Provide our guidance and recommendations to improve the operation of your Business. (§6.3)
• 1. Provide periodic training programs, as discussed below under "Training Program". (§5.3)
• 1. Maintain a corporate website to promote our brand and a local webpage to promote your Business, as discussed below under "Advertising and Marketing". (§6.6 & 10.3)
• 1. Administer the Brand Fund, as discussed below under "Advertising and Marketing". (§10.1)
• 1. Provide you with our suggested retail pricing. You may deviate from our suggested retail pricing at your discretion. (§11.6)

During the operation of your Bigfoot Forestry Business, we may, but need not:

• 1. Conduct periodic field visits to provide onsite consultation, assistance and guidance pertaining to the operation and management of your Business. (§6.4)
• 1. Refer you projects from National Account customers involving job sites located in your Territory, as further discussed below under "National Accounts". (§6.5)
• 1. Develop new Bigfoot Forestry Services or related merchandise or retail items that you may sell. (§6.8)
• 1. Negotiate purchase agreements with suppliers to obtain favorable pricing. We may also purchase items in bulk and resell them to you at our cost plus shipping and a reasonable markup. (§6.7)
• 1. Host periodic conferences to discuss relevant business and operational issues such as industry changes or new equipment, services, products, technology or marketing strategies. (§5.6)
• 1. Provide additional training or assistance you request, as discussed below under "Training Program". (§5.3)

Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 22–29)