Is Bigfoot Forestry obligated to provide additional training if requested by the franchisee?

According to Bigfoot Forestry's 2025 Franchise Disclosure Document, while the franchisor may provide additional training at the franchisee's request, they are not obligated to do so. Specifically, the FDD states that franchisees may request additional training, which Bigfoot Forestry may (but need not) provide. This indicates that the provision of additional training is at the franchisor's discretion.

Bigfoot Forestry may also offer periodic refresher or supplemental training courses for the Managing Owner, Project Manager, and other management personnel, designating each course as either mandatory or optional. Furthermore, if Bigfoot Forestry determines that a franchisee is not operating in compliance with the Franchise Agreement or Manual, they may require the Managing Owner, Project Manager, and other management personnel to attend remedial training relevant to their operational deficiencies.

For a prospective franchisee, this means that while initial and potentially remedial training may be required, any additional training beyond that is not guaranteed. Franchisees should discuss the availability and potential costs of additional training with Bigfoot Forestry to fully understand the support they can expect beyond the initial training program. Understanding the circumstances under which additional training is likely to be provided, and whether there are associated costs, is an important consideration for new franchisees.