Is Bigfoot Forestry obligated to conduct periodic field visits?
Bigfoot_Forestry Franchise · 2025 FDDAnswer from 2025 FDD Document
all amounts we incur in connection with the performance of such
warranty work (including payment of our then-current standard rate for any work performed us or any amount we pay to another franchisee for any work performed by such franchisee).
- 11.15.Quality Assurance Programs. For quality control purposes we may periodically inspect your home office, equipment, and job sites in accordance with §6.4 and §16.1. Inspections may address a variety of issues, including customer service, equipment condition, quality of work performed, waste removal, cleanup, etc. You must fully cooperate with all inspections. We may implement a scoring system pursuant to which each Bigfoot Forestry Business receives a "grade" or "score" based on the inspection results. Your failure to achieve a passing grade or score constitutes a default under this Agreement. You must take all actions we specify within the period of time we prescribe in order to rectify any non-compliance issues revealed by an inspection.
- 11.16.Failure to Comply with Standards. You acknowledge the importance of every one of our standards and operating procedures to the reputation and integrity of the System and goodwill associated with the Marks. If we notify you of a breach of our standards or operating procedures (including failure to submit required reports in a timely manner) and you fail to cure within the time period we presc
Source: Item 23 — RECEIPT (FDD pages 42–162)
What This Means (2025 FDD)
According to Bigfoot Forestry's 2025 Franchise Disclosure Document, Bigfoot Forestry may periodically inspect a franchisee's home office, equipment, and job sites for quality control purposes. These inspections, as stated in Section 11.15, may address issues such as customer service, equipment condition, quality of work, waste removal, and cleanup. Franchisees must cooperate fully with these inspections.
Bigfoot Forestry may use a scoring system to grade each Bigfoot Forestry Business based on inspection results. Failing to achieve a passing grade constitutes a default under the Franchise Agreement. In the event of a failed inspection, franchisees must take corrective actions within a prescribed timeframe to rectify any non-compliance issues.
These inspections are part of Bigfoot Forestry's quality assurance program, which aims to maintain the reputation and integrity of the Bigfoot Forestry system and the goodwill associated with its marks. Failure to comply with standards and operating procedures can result in a noncompliance fee of $500 per occurrence, with an additional $100 fee every 48 hours the issue remains unresolved.