What is the Bigfoot Forestry franchisee's responsibility regarding internet content failures related to Technology Systems?
Bigfoot_Forestry Franchise · 2025 FDDAnswer from 2025 FDD Document
Technology; and (ii) acknowledge your sole recourse for any liabilities, losses, damages or expenses you incur due to improperly functioning Third-Party Technology shall be against the owner or licensor of such Third-Party Technology.
(e) Email Accounts.
At no additional charge, we will provide you with a certain number of BIGFOOT FORESTRY® email addresses.
We may charge you our then-current fee for each additional email address you request (this fee is added to the technology fee described in §11.11(f) below).
You must exclusively use these email addresses for all communications with us, customers, suppliers and other Persons relating to your Business.
You may not use them for any purpose unrelated to your Business.
We own the email addresses and accounts but allow you to use them during the Term.
- (f) Fees and Costs.
You are responsible for all fees, costs and expenses associated with acquiring, licensing, utilizing, updating and upgrading Technology Systems.
Certain Technology Systems must be purchased or licensed from third-party suppliers.
We and/or our affiliate may develop proprietary Technology Systems (or components thereof) that become part of our System.
If this occurs, you agree to: (i) pay us (or our affiliate) commercially reasonable licensing, support and maintenance fees; and (ii) upon request, sign our prescribed form of license agreement governing use of proprietary Technology Systems (or components thereof).
We may enter into master agreements with licensors of Third-Party Technology and charge you for amounts we pay them based on your use of their Third-Party Technology.
We may charge you a technology fee, which includes all amounts you pay us and our affiliates relating to Technology Systems, including amounts paid for proprietary items and amounts we collect from you and remit to suppliers of Third-Party Technology.
The technology fee may change based on changes to Technology Systems or prices charged by third parties with whom we enter into master agreements.
Source: Item 23 — RECEIPT (FDD pages 42–162)
What This Means (2025 FDD)
According to the 2025 Bigfoot Forestry Franchise Disclosure Document, the franchisee is responsible for all fees, costs, and expenses related to acquiring, licensing, utilizing, updating, and upgrading the Technology Systems. Some Technology Systems must be purchased or licensed from third-party suppliers. Bigfoot Forestry, or its affiliate, may develop proprietary Technology Systems, in which case the franchisee must pay commercially reasonable licensing, support, and maintenance fees and sign a license agreement.
Bigfoot Forestry may enter into master agreements with licensors of Third-Party Technology and charge the franchisee for amounts they pay based on the franchisee's use of their Third-Party Technology. Bigfoot Forestry may charge a technology fee, which includes all amounts the franchisee pays to Bigfoot Forestry and its affiliates relating to Technology Systems, including amounts paid for proprietary items and amounts collected from the franchisee and remitted to suppliers of Third-Party Technology. The technology fee may change based on changes to Technology Systems or prices charged by third parties with whom Bigfoot Forestry enters into master agreements.
The franchisee acknowledges that their sole recourse for any liabilities, losses, damages, or expenses incurred due to improperly functioning Third-Party Technology is against the owner or licensor of such Third-Party Technology. Bigfoot Forestry will provide a certain number of email addresses at no additional charge, and the franchisee must exclusively use these email addresses for all communications related to the business.