Is a Bigfoot Forestry franchisee responsible for protecting against computer viruses and other technology disruptions?
Bigfoot_Forestry Franchise · 2025 FDDAnswer from 2025 FDD Document
(e) you set up your office and acquire and install all required Technology Systems;
"PCI-DSS" means the payment card industry data security standard, which is a set of security requirements established by the following major credit card brands from time to time: American Express, Discover Financial Services, JCB International, MasterCard Worldwide, and Visa Inc., which standards are set forth at https://www.pcisecuritystandards.org as of the Effective Date.
Source: Item 23 — RECEIPT (FDD pages 42–162)
What This Means (2025 FDD)
The 2025 Bigfoot Forestry Franchise Disclosure Document states that franchisees must acquire and install all required Technology Systems before opening their business. While the FDD does not explicitly state that franchisees are responsible for protecting against computer viruses and other technology disruptions, it does define PCI-DSS as the payment card industry data security standard, which is a set of security requirements established by major credit card brands. This implies that franchisees are responsible for maintaining a secure technology environment that protects customer data.
Given the importance of technology systems to the Bigfoot Forestry business model, it is reasonable to assume that franchisees will need to take measures to protect their systems from viruses and other disruptions. This could include installing antivirus software, firewalls, and other security measures. Franchisees may also need to comply with industry standards such as PCI-DSS if they accept credit card payments.
Prospective franchisees should inquire with Bigfoot Forestry about the specific technology requirements for franchisees, including any required security measures. It would be prudent to understand what support or guidance Bigfoot Forestry provides to help franchisees protect their systems and data. Understanding these obligations is essential for budgeting and planning the ongoing operation of the franchise.