What is the definition of a 'National Account' for Bigfoot Forestry?
Bigfoot_Forestry Franchise · 2025 FDDAnswer from 2025 FDD Document
Due to the unique issues and operational complexities involved with managing and servicing National Account customers, you may not directly contract with National Account customers or provide Bigfoot Forestry Services involving job sites owned by National Account customers unless you obtain our prior written approval. A "National Account" is a governmental authority or commercial property owner that requests Bigfoot Forestry Services involving job sites located in multiple markets, including markets outside of your territory. We have the exclusive right to enter into contracts with National Account customers. If you receive an inquiry from an existing or prospective National Account customer, you must immediately refer the inquiry to us.
We may (but need not) refer you certain projects from National Account customers involving job sites located in your territory. We have no obligation to refer these projects to you and we may complete them ourselves or assign them to other franchisees, including projects involving job sites located in your territory. If you wish to accept a National Account project we refer to you, you must notify us of your acceptance within 48 hours and honor the terms of any contract we have entered into with the National Account customer (including pricing terms). We reserve the exclusive right to collect all payments made by National Account customers. If we collect payment from a National Account customer for a project completed by you, we will remit the applicable payment to you within 30 days after receipt (we may deduct any fees or other amounts you owe to us or our affiliates and remit the net proceeds to you).
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 22–29)
What This Means (2025 FDD)
According to Bigfoot Forestry's 2025 Franchise Disclosure Document, a "National Account" is defined as a governmental authority or commercial property owner that requests Bigfoot Forestry Services involving job sites located in multiple markets, including markets outside of a franchisee's territory.
Bigfoot Forestry retains the exclusive right to contract with National Account customers. If a franchisee receives an inquiry from a National Account, they must immediately refer the inquiry to Bigfoot Forestry. However, Bigfoot Forestry may, but is not required to, refer projects from National Account customers to a franchisee if the job sites are located within the franchisee's territory. Bigfoot Forestry can choose to complete these projects themselves or assign them to other franchisees.
If a Bigfoot Forestry franchisee wishes to accept a National Account project referred to them, they must notify Bigfoot Forestry within 48 hours and honor the terms of the contract Bigfoot Forestry has with the National Account customer, including pricing. Bigfoot Forestry retains the exclusive right to collect all payments from National Account customers. If Bigfoot Forestry collects payment for a project completed by a franchisee, they will remit the applicable payment to the franchisee within 30 days after receipt, less any fees or other amounts the franchisee owes to Bigfoot Forestry or its affiliates.