How does Bigfoot Forestry define a 'National Account'?

According to Bigfoot Forestry's 2025 Franchise Disclosure Document, a 'National Account' is defined as any Governmental Authority or commercial property owner that requests Bigfoot Forestry Services involving job sites located within multiple markets, at least one of which is located outside of your Territory. This definition is important for prospective franchisees to understand because it clarifies the scope of customers they are allowed to directly contract with.

Bigfoot Forestry retains the exclusive right to contract with National Account customers. This means that even if a franchisee's territory includes a job site for a National Account, the franchisee cannot directly pursue or service that account without prior approval from Bigfoot Forestry. This limitation is in place due to the complexities involved in managing and servicing these larger, multi-location accounts.

This policy has significant implications for franchisees. While it ensures that Bigfoot Forestry can manage large accounts consistently, it also restricts the franchisee's ability to grow their business through National Accounts independently. Franchisees need to be aware that their territorial rights do not extend to National Accounts, and they must seek approval to work with such clients. This is a common practice in franchising, where franchisors often retain control over national accounts to maintain brand consistency and service standards across multiple locations.