What is the Big O Tires Website Business Center?
Big_O_Tires Franchise · 2025 FDDAnswer from 2025 FDD Document
Our Manual consists of various written, electronic, audio, video, and Internet instructions, including our Franchise Policies & Standards Manual, consisting of our policies and standards on various matters. The Manual also includes any training materials, including the online Learning Management System, or any other proprietary information and other materials stating Big O's standards, policies, procedures, technical bulletins or other information, including any information posted on the Big O Tires Website Business Center. The Manual is designed to protect our reputation and the goodwill of the Licensed Marks, it is not designed to control the day-to-day operations of your Big O Store. Our Manual may be modified by us periodically to reflect changes in authorized products and services, standards or service quality, and the operations of Big O Stores. It is your responsibility to maintain an updated Manual, or if provided electronically, to regularly check for updates to the Manual and maintain compliance with the current Manual. In the event of a dispute as to the contents of the Manual, the most recent revision made and issued by us shall control.
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 39–44)
What This Means (2025 FDD)
According to the 2025 Big O Tires Franchise Disclosure Document, the Big O Tires Website Business Center is a source of information that contains Big O's standards, policies, procedures, technical bulletins, and other information.
The information found on the Big O Tires Website Business Center is included in the confidential operating manual, which also consists of written, electronic, audio, video, and Internet instructions, including the Franchise Policies & Standards Manual and the online Learning Management System.
The manual, including the Website Business Center, is designed to protect Big O Tires' reputation and the goodwill of its licensed marks, but it is not designed to control the day-to-day operations of a Big O Tires store. Big O Tires may modify the manual periodically to reflect changes in authorized products and services, standards or service quality, and the operations of Big O Tires stores. It is the franchisee's responsibility to maintain an updated manual, or if provided electronically, to regularly check for updates and maintain compliance with the current manual.