What is the online Learning Management System for Big O Tires?
Big_O_Tires Franchise · 2025 FDDAnswer from 2025 FDD Document
You must establish and operate your Big O Store in compliance with your Franchise Agreement and the standards and specifications contained in our confidential operating manual ("Manual"). Our Manual consists of various written, electronic, audio, video, and Internet instructions, including our Franchise Policies & Standards Manual, consisting of our policies and standards on various matters. The Manual also includes any training materials, including the online Learning Management System, or any other proprietary information and other materials stating Big O's standards, policies, procedures, technical bulletins or other information, including any information posted on the Big O Tires Website Business Center. The Manual is designed to protect our reputation and the goodwill of the Licensed Marks, it is not designed to control the day-to-day operations of your Big O Store. Our Manual may be modified by us periodically to reflect changes in authorized products and services, standards or service quality, and the operations of Big O Stores. It is your responsibility to maintain an updated Manual, or if provided electronically, to regularly check for updates to the Manual and maintain compliance with the current Manual. In the event of a dispute as to the contents of the Manual, the most recent revision made and issued by us shall control.
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 39–44)
What This Means (2025 FDD)
According to Big O Tires' 2025 Franchise Disclosure Document, the online Learning Management System is a component of the training materials provided to franchisees. The FDD mentions that the operating manual includes various written, electronic, audio, video, and Internet instructions.
The manual also encompasses training materials, including the online Learning Management System, and any other proprietary information stating Big O's standards, policies, procedures, technical bulletins, or other information, including information posted on the Big O Tires Website Business Center. This system is designed to help franchisees and their employees learn the Big O Tires system and stay up-to-date on best practices.
Prospective franchisees should note that Big O Tires may modify the manual periodically to reflect changes in authorized products and services, standards, or service quality, and the operations of Big O Stores. It is the franchisee's responsibility to maintain an updated manual, or if provided electronically, to regularly check for updates and maintain compliance with the current manual. In the event of a dispute as to the contents of the manual, the most recent revision made and issued by Big O Tires will control.