In Missouri, how will Big O Tires deliver notice of cancellation of the plan?
Big_O_Tires Franchise · 2025 FDDAnswer from 2025 FDD Document
New Mexico: No Plan that has been in effect for at least seventy (70) days will be canceled by us before the expiration of the agreed term or one (1) year after the Plan Purchase Date, whichever occurs first, except on any of the following grounds:
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- Your failure to pay an amount when due;
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- You are convicted of a crime that results in an increase in the service required under the Plan;
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- Discovery of fraud or material misrepresentation by You in obtaining the Plan or in presenting a claim for service there under; or
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- Discovery of either of the following if it occurred after the Plan Purchase Date and substantially and materially increased the service required under the Plan:
- a. An act or omission by You; or
- b. Your violation of any condition of the Plan.
If we cancel the Plan, notice of such cancellation will be delivered to You by registered mail fifteen (15) days prior to cancellation. The notice of cancellation will state the reason for cancellation and will include any reimbursement required. The cancellation will be effective as of the date of termination as stated in the notice of cancellation. If You are the original Plan holder and You cancel this Plan within sixty (60) days of the original Plan Purchase Date, You will receive a refund within forty-five (45) days of return of this Plan to the Obligor; otherwise a ten percent (10%) penalty per month shall be added to a refund. If You have any concerns regarding the handling of Your claim, You may contact the Office of Superintendent of Insurance at 855-427-5674.
North Carolina: We may only cancel this Plan for non-payment of premium or for a direct violation of the Plan by You.
Source: Item 23 — RECEIPTS (FDD pages 102–535)
What This Means (2025 FDD)
Based on the 2025 Big O Tires Franchise Disclosure Document, there is no information provided that specifies how Big O Tires will deliver notice of cancellation of a plan in Missouri. The document includes information regarding cancellation policies in New Mexico and North Carolina, but it does not mention Missouri.
Item 23 of the FDD discusses receipts and includes details about plan cancellations in specific states. For New Mexico, the FDD states that cancellation notices will be delivered by registered mail 15 days prior to cancellation. For North Carolina, the FDD states that Big O Tires may only cancel a plan for non-payment of premium or for a direct violation of the plan. However, there are no equivalent details provided for Missouri.
Because the FDD does not provide details on how Big O Tires delivers cancellation notices in Missouri, prospective franchisees should seek clarification from the franchisor regarding the specific procedures and requirements in Missouri. This information is crucial for understanding the obligations and rights related to plan cancellations within that state.