When does Big O Tires make the online Learning Management System available to franchisees?
Big_O_Tires Franchise · 2025 FDDAnswer from 2025 FDD Document
Before the opening of your Big O Store and provided you have paid the franchise fee, we make available to you the online Learning Management System.
We offer an optional online training program referred to herein as the Learning Management System or LMS. Currently, we do not charge a fee for access to the Learning Management System, but we may impose a fee of $150 per month upon notice to you. This fee, if imposed, will be paid to us, and we will pay the vendor. The amount of this fee, once imposed, is subject to change by the vendor. The Learning Management System currently includes access to approximately 55 preselected training programs from the Big O Tires library, including approximately 13 that are specific to the Big O System in terms of operations and corporate culture. Additional new online courses are in development as of the date of this disclosure document, and we expect that additional online courses will be developed in the future. A franchisee's right to access any particular programs offered as part of the Big O Tires LMS shall terminate on the expiration of the LMS Term, regardless of when the franchisee executed its Franchise Agreement or submitted its additional payment. All terms and conditions related to the Big O Tires LMS, including the selection of programs, the fees, and the amounts that we will pay, are subject to change.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEM AND TRAINING (FDD pages 55–73)
What This Means (2025 FDD)
According to Big O Tires' 2025 Franchise Disclosure Document, the online Learning Management System (LMS) is made available to franchisees before the opening of their Big O Store, provided they have paid the franchise fee. This LMS offers access to approximately 55 preselected training programs from the Big O Tires library, including about 13 programs specific to the Big O system in terms of operations and corporate culture. Big O Tires also states that they are consistently developing new online courses to add to the LMS.
Big O Tires may charge a fee for access to the Learning Management System. Currently, there is no fee, but Big O Tires may impose a fee of $150 per month upon notice. This fee would be paid to Big O Tires, who would then pay the vendor. The amount of this fee, once imposed, is subject to change by the vendor.
It's important to note that a franchisee's right to access any particular programs offered as part of the Big O Tires LMS will terminate on the expiration of the LMS Term, regardless of when the franchisee executed its Franchise Agreement or submitted its additional payment. All terms and conditions related to the Big O Tires LMS, including the selection of programs, the fees, and the amounts that Big O Tires will pay, are subject to change.