What does the Initial Training Program for Big O Tires consist of?
Big_O_Tires Franchise · 2025 FDDAnswer from 2025 FDD Document
- (c) Training for one person in the operation of the Franchised Business ("Initial Training Program").
Currently, the Initial Training Program consists of initial online training ("Online Training"), a number of weeks of classroom training at a location designated by Big O in its sole discretion ("Facilitated Training"), and a number of weeks of field training and certification by an existing franchisee designated by Big O at one or more of this existing franchisee's Big O Stores.
The number of weeks of such Initial Training Program shall be as specified by Big O from time to time in its discretion.
Unless Big O waives the training requirement, the Manager of the Franchisee's Store or Franchisee's Operator must attend and successfully complete the Initial Training Program.
Franchisee shall pay the training fees charged by Big O from time to time and shall pay for its own employee costs (such as salaries and wages, and benefits ), transportation, lodging, and living expenses which are incurred while attending any Big O training program, except that the training fee and the costs of lodging approved by Big O for the first person to attend the Facilitated Training portion of the Initial Training Program and the training fee for that same first person to attend the field training portion of the Initial Training Program are included in the initial franchise fee required by Section 8.01 below.
In the event that, in Big O's sole discretion, Franchisee's Operator fails to successfully complete the Initial Training Program, Big O may, in its sole discretion, require Franchisee's Operator to attend and successfully complete another training program at Franchisee's cost or terminate this Agreement and, upon receipt from Franchisee of a general release in a form approved by Big O, refund a portion of the initial franchise fee paid by Franchisee equal to the entire initial fee less any amounts necessary to reimburse Big O for the costs it incurred in approving Franchisee and in training Franchisee's Operator and Manager and less other administrative expenses incurred by Big O in regard to Franchisee.
Source: Item 23 — RECEIPTS (FDD pages 102–535)
What This Means (2025 FDD)
According to Big O Tires' 2025 Franchise Disclosure Document, the Initial Training Program consists of three components. These are initial online training, classroom training, and field training and certification. The online training is completed first, followed by classroom training at a location designated by Big O Tires. The final component is field training and certification conducted by an existing Big O Tires franchisee at one or more of their stores.
The number of weeks dedicated to each part of the Initial Training Program is determined by Big O Tires and can change at their discretion. Unless Big O Tires waives the training requirement, the franchisee's store manager or operator must attend and successfully complete the Initial Training Program.
The franchisee is responsible for covering employee costs, including salaries, wages, benefits, transportation, lodging, and living expenses while attending any Big O Tires training program. However, the training fee and lodging costs approved by Big O Tires for the first person attending the classroom portion of the Initial Training Program, as well as the training fee for the field training portion for the same person, are included in the initial franchise fee. If the franchisee's operator fails to successfully complete the Initial Training Program, Big O Tires may require them to attend another training program at the franchisee's expense or terminate the agreement and refund a portion of the initial franchise fee after receiving a general release from the franchisee.