What is the definition of a 'Manager' for a Big O Tires franchise?
Big_O_Tires Franchise · 2025 FDDAnswer from 2025 FDD Document
In addition to the initial training program described above, we may offer you, your Operator and Managers, defined in Item 15, or other personnel additional training programs, seminars and online training. These additional training programs may be conducted on a mandatory or voluntary basis and, at our discretion, you must pay a tuition or fee for your trainees.
Source: Item 15 — OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISE BUSINESS (FDD pages 77–78)
What This Means (2025 FDD)
According to the 2025 Big O Tires Franchise Disclosure Document, the definition of 'Manager' is referenced in Item 11, but the actual definition is found in Item 15. Item 11 mentions that additional training programs may be offered to franchisees, their Operators, and Managers, with a specific reference to the definition of 'Managers' being located in Item 15.
Since the definition is not provided in the available excerpts, prospective Big O Tires franchisees should consult Item 15 of the FDD to understand the specific criteria and responsibilities associated with the role of a 'Manager'. This definition is important because it clarifies who is eligible for additional training programs and what qualifications Big O Tires expects of individuals in management positions within the franchise.
Understanding the definition of 'Manager' is crucial for franchisees to ensure they have the right personnel in place and that these individuals receive the appropriate training and support from Big O Tires. This ensures smooth operations and adherence to the Big O Tires system standards.