What is the condition for Big O Tires to approve an Operator or Manager?
Big_O_Tires Franchise · 2025 FDDAnswer from 2025 FDD Document
Your Big O Store will only be operated by the Operator or a Manager employed by you who is subject to approval by us; that is, Big O, in its discretion, may exercise the right to approve or disapprove your original and later Operators and Managers. If you are an individual, you may be the Operator. Your "Manager" is the individual who is responsible for the day-to-day operation of your Store. This individual could be the Operator or could be a different person. All initial and later Operators and Managers are also subject to approval by us. Our approval, if required, will be conditioned on the Operator's or Manager's successful completion of any training required by us. We may waive some or all of our initial training requirements for Operators or Managers who have already received training as a result of their affiliation with another Store or Big O franchisee or in other circumstances, in our sole discretion. If you are a corporation, limited liability company, partnership, or other entity, we do not require your Operator or Manager to own an equity interest in you.
Your Operator or Manager shall complete, to our reasonable satisfaction, all training programs, which we require or provide at the time as we may reasonably prescribe. Except as otherwise described in Item 11 under "Training"; you must bear all expenses of these persons while they are receiving our training, including costs of travel, room and board, as well as wages of the persons receiving the training.
Source: Item 15 — OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISE BUSINESS (FDD pages 77–78)
What This Means (2025 FDD)
According to the 2025 Big O Tires FDD, the approval of an Operator or Manager is contingent upon the successful completion of any training required by Big O Tires. This applies to both initial and subsequent Operators and Managers. Big O Tires retains the discretion to approve or disapprove of the franchisee's choices for these roles.
Big O Tires may, at its discretion, waive some or all of the initial training requirements if the Operator or Manager has already received similar training through affiliation with another Big O Tires store or franchisee, or under other circumstances deemed appropriate by Big O Tires. If the Operator or Manager hasn't completed the training, they will need to complete the training described in Section 7.01(c).
This condition ensures that all individuals in charge of managing a Big O Tires location are properly trained and meet the standards set by the franchisor. The franchisee is responsible for the costs associated with the training, including travel, room and board, and wages, unless otherwise specified in Item 11 regarding training. This requirement helps maintain consistency and quality across all Big O Tires locations, protecting the brand's reputation and ensuring a uniform customer experience.