Who is responsible for employee compensation and TRE during retraining for a Big Blue Swim School?

According to the 2025 Big Blue Swim School FDD, the franchisee is responsible for all employee compensation and TRE (travel, room, and board expenses) during retraining. This means that if a Managing Owner, general manager, or assistant manager needs to attend a retraining session, the franchisee must cover their wages, benefits, and any travel-related expenses. Retraining may be necessary if the employee fails to complete the initial training to Big Blue Swim School's satisfaction or if an inspection reveals that the school is not operating according to brand standards.

This requirement places a financial burden on the franchisee, as they must budget for potential retraining costs in addition to regular employee compensation. It also incentivizes franchisees to ensure their employees are adequately trained initially and that the school consistently adheres to Big Blue Swim School's brand standards to minimize the need for retraining. The franchisor may charge a training fee for the retraining session itself, adding to the franchisee's expenses.

Big Blue Swim School may terminate the Franchise Agreement if the school does not commence operation by the Opening Deadline with a fully-trained, certified staff. The initial franchise fee is not refundable under any circumstances. This underscores the importance of ensuring that all staff members complete the necessary training and maintain the required standards. Franchisees should factor in these potential costs and requirements when evaluating the overall investment and operational expenses of a Big Blue Swim School franchise.