factual

What is the name of the proprietary operating software that Big Blue Swim School provides?

Big_Blue_Swim_School Franchise · 2025 FDD

Answer from 2025 FDD Document

    1. Let you use our confidential information, some of which constitutes trade secrets under applicable law (the "Confidential Information"), including our proprietary operating software called LESSONBuddy. (Franchise Agreement Sections 5.C., 7.E, and 9; SaaS Agreement) We will defend you against any claim that this software infringes a patent or copyright in the United States. (SaaS Agreement Section 7(a))

Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 37–51)

What This Means (2025 FDD)

According to the 2025 Big Blue Swim School FDD, the proprietary operating software is called LESSONBuddy. Big Blue Swim School will allow franchisees to use its confidential information, including the LESSONBuddy software, some of which constitutes trade secrets under applicable law. Big Blue Swim School will defend franchisees against any claim that this software infringes a patent or copyright in the United States.

In addition to the LESSONBuddy software, franchisees must obtain and use the computer hardware and software, point-of-sale system, communications services and equipment, computer-related accessories, peripheral equipment, tablets, smart phones, web-based scheduling, reservation, and payment systems, and other online and digital systems and Apps that Big Blue Swim School periodically specifies. The computer system must permit 24 hours per day, 7 days per week electronic communications between the franchisee and Big Blue Swim School, including access to the Internet and System Website.

The FDD states that the computer system currently includes at least 3 Apple iMac computers, 4 Apple iPad pros, 1 Apple iPad, 1 Apple MacBook laptop, 2 Konica Minolta printers, a designated point-ofsale hardware system for retail hard goods items (LESSONBuddy), 1 Ubiquiti Dream Machine Pro (Cloud Gateway), 1 Ubiquiti Standard 48 PoE (195W), and 1 to 3 Ubiquiti U6 Pro Wireless access points. Big Blue Swim School estimates the computer and point-of-sale systems' cost to range from $8,000 to $12,000. The School's internet connection must be no less than 50Mbps Down/10 Mbps Up or a comparable internet package.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.