What are the minimum computer hardware requirements for a Big Blue Swim School franchise?
Big_Blue_Swim_School Franchise · 2025 FDDAnswer from 2025 FDD Document
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Computer System must permit 24 hours per day, 7 days per week electronic communications between you and us, including access to the Internet and System Website. (Franchise Agreement – Section 7.E) There are no contractual limitations on our right to access the information on the Computer System (unrelated to your labor relations and employment practices). We have independent, unlimited access to the information the Computer System generates (and to the content of any BIG BLUE Swim School email accounts we provide you).
The Computer System currently includes at least 3 Apple iMac computers, 4 Apple iPad pros, 1 Apple iPad, 1 Apple MacBook laptop, 2 Konica Minolta printers, a designated point-ofsale hardware system for retail hard goods items (LESSONBuddy), 1 Ubiquiti Dream Machine Pro (Cloud Gateway), 1 Ubiquiti Standard 48 PoE (195W), and 1 to 3 Ubiquiti U6 Pro Wireless access points. The School's internet connection must be no less than 50Mbps Down/10 Mbps Up or a comparable internet package. The main software you will need is our LESSONBuddy software. The Computer System generates and stores various information, including revenue, transactions, consumer data, lesson data, instructor schedules, and marketing efforts and effectiveness. We estimate the computer and point-of-sale systems' cost to range from $8,000 to $12,000.
The third parties whose computer-related products you buy have no contractual right or obligation to provide ongoing maintenance, repairs, upgrades, or updates unless you obtain a service contract or a warranty covers the product. We estimate the cost of ongoing maintenance, repairs, upgrades, and updates for the current computer and point-of-sale systems to be $250 per year (not including any technology refresh required during the franchise term). The Computer System generates and maintains revenue and other financial information. You must upgrade the Computer System, and/or obtain service and support, as we require or when necessary because of technological developments, including complying with PCI Data Security Standards. There are no contractual limitations on the frequency and cost of this obligation. We need not reimburse your costs. You may not use any unapproved computer soft
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 37–51)
What This Means (2025 FDD)
According to Big Blue Swim School's 2025 Franchise Disclosure Document, franchisees must acquire specific computer hardware and software. The computer system must facilitate 24/7 electronic communication between the franchisee and Big Blue Swim School, including internet and System Website access. Big Blue Swim School has unrestricted access to the data generated by the computer system, excluding labor relations and employment practices information.
The minimum computer hardware includes at least 3 Apple iMac computers, 4 Apple iPad pros, 1 Apple iPad, 1 Apple MacBook laptop, 2 Konica Minolta printers, a designated point-of-sale hardware system for retail hard goods items (LESSONBuddy), 1 Ubiquiti Dream Machine Pro (Cloud Gateway), 1 Ubiquiti Standard 48 PoE (195W), and 1 to 3 Ubiquiti U6 Pro Wireless access points. The school's internet connection must be no less than 50Mbps Down/10 Mbps Up or a comparable internet package. The main software needed is the LESSONBuddy software. The cost for the computer and point-of-sale systems is estimated to range from $8,000 to $12,000.
Ongoing maintenance, repairs, upgrades, and updates for the computer and point-of-sale systems are estimated to cost $250 per year, excluding any technology refresh required during the franchise term. Franchisees are obligated to upgrade the computer system and obtain necessary service and support due to technological advancements, including compliance with PCI Data Security Standards. Big Blue Swim School is not obligated to reimburse these costs, and franchisees cannot use unapproved computer software or security access codes.