Where will the initial training program for a Big Blue Swim School franchise be conducted?
Big_Blue_Swim_School Franchise · 2025 FDDAnswer from 2025 FDD Document
If this is your first BIG BLUE Swim School, your Managing Owner must attend a 2-day initial orientation session on the BIG BLUE Swim School franchise system at our principal business address or another designated location before you open the School. Your Managing Owner and a School general manager and assistant manager also must attend and complete to our satisfaction our initial training program before opening the School for business. The School always must have on staff at least 2 fully-trained (or "certified") managers for the first 6 months of operations; after that, the School must have on staff one person who is fully trained. (Franchise Agreement—Section 6.A) We will conduct the initial training program at our designated training location and/or through video and other electronic means. We expect training (which currently is approximately 4 weeks long) to occur after you sign the Franchise Agreement and while you develop the School. We plan to be flexible in scheduling training to accommodate our and your personnel. There currently are no fixed (i.e., monthly or bi-monthly) training schedules. We use a learning-management system and other training aids during the training program. Your training attendees must complete training at least 60 days before the School's scheduled opening date.
If you replace an existing Certified Manager, the new manager must attend and satisfactorily complete initial training within 90 days after being hired in order to become a Certified Manager. You must pay our then-current training fee to provide initial training to your new manager.
We provide the initial orientation and training programs for your Managing Owner and 3 other people for no additional fee. We have the right to charge our then-current training fee for each person (after 4) you send to initial training. You must pay your employees' wages, benefits, and travel, hotel, and food expenses while they attend training. Our training program may include a "train the trainer" module so your senior-level personnel can learn how to train your other employees in our Brand Standards.
If your Managing Owner or any general manager or assistant manager cancels participation in any training class for which he or she pre-registers and pays us a training fee, we will not refund or reimburse the training fee you paid. If participation is cancelled more than 2 weeks before the class or program is scheduled to begin, we will apply one-half of the training fee as a credit toward
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 37–51)
What This Means (2025 FDD)
According to Big Blue Swim School's 2025 Franchise Disclosure Document, the initial training program will be held at the franchisor's designated training location and/or through video and other electronic means. The Managing Owner must attend a 2-day initial orientation session on the Big Blue Swim School franchise system at their principal business address or another designated location before opening the school. The Managing Owner, a School general manager, and an assistant manager must also attend and complete the initial training program to the franchisor's satisfaction before opening the School for business.
The initial training program is expected to be approximately 4 weeks long and will occur after signing the Franchise Agreement and while developing the School. Big Blue Swim School plans to be flexible in scheduling training to accommodate both their and the franchisee's personnel. There are currently no fixed training schedules, and they utilize a learning-management system and other training aids during the program. Training attendees must complete training at least 60 days before the School's scheduled opening date.
Big Blue Swim School provides the initial orientation and training programs for the Managing Owner and 3 other people at no additional fee. However, they have the right to charge their then-current training fee for each person after the initial 4 attendees. The franchisee is responsible for covering their employees' wages, benefits, and travel, hotel, and food expenses while they attend training. The training program may include a "train the trainer" module so senior-level personnel can learn how to train other employees in the Brand Standards.
If a Certified Manager is replaced, the new manager must attend and satisfactorily complete initial training within 90 days after being hired to become a Certified Manager. The franchisee must pay the then-current training fee to provide initial training to the new manager. If the Managing Owner or any general manager or assistant manager cancels participation in any training class for which they pre-register and pay a training fee, Big Blue Swim School will not refund or reimburse the training fee paid. However, if participation is canceled more than 2 weeks before the class or program is scheduled to begin, one-half of the training fee will be applied as a credit.