If Big Blue Swim School implements the MSC Fee, when is it due?
Big_Blue_Swim_School Franchise · 2025 FDDAnswer from 2025 FDD Document
| Type of Fee(1) | Amount(2) | Due Date | Remarks |
|---|---|---|---|
| Brand Fund Contributions | Up to 3% of School’s Gross Revenue(3) during each Calculation Period(4); we currently charge 2% of School’s weekly Gross Revenue | Due within certain number of days after end of each Calculation Period (4) | |
| Member Services Center Fee (“MSC Fee”) | Up to 2% of School’s Gross Revenue(3) during each Calculation Period(4); we currently do not charge this fee | Due within certain number of days after end of each Calculation Period (4) | We have the right, directly or through a |
| designated source (including an affiliate), to | |||
| develop, implement, operate, maintain, and | |||
| improve a member services center for th | |||
| benefit of all BIG BLUE Swim Schools and | |||
| which all BIG BLUE Swim Schools mus | |||
| use. The MSC might perform various services | |||
| for BIG BLUE Swim Schools and their | |||
| customers, including scheduling free tria | |||
| lessons and reserving lesson times for | |||
| helping resolve customer complaints and | |||
| concerns, and maintaining a customer | |||
| database that provides management reports to | |||
| franchisees. We currently do not operate an | |||
| MSC or charge this fee. |
Source: Item 6 — OTHER FEES (FDD pages 13–25)
What This Means (2025 FDD)
According to Big Blue Swim School's 2025 Franchise Disclosure Document, the Member Services Center Fee (MSC Fee), if implemented, is due within a certain number of days after the end of each Calculation Period. Currently, Big Blue Swim School does not charge this fee, but they retain the right to implement it in the future.
The MSC Fee could be up to 2% of the School’s Gross Revenue during each Calculation Period. The document specifies that Big Blue Swim School has the right to develop, implement, operate, maintain, and improve a member services center for the benefit of all Big Blue Swim School franchises, which all franchisees must use if implemented.
The Member Services Center might perform services such as scheduling free trial lessons, reserving lesson times, resolving customer complaints, and maintaining a customer database that provides management reports to franchisees. It is important for prospective franchisees to understand the Calculation Period and the number of days within which the MSC Fee would be due, should Big Blue Swim School decide to implement it.