What are Big Blue Swim School franchisees prohibited from using in regards to computer software?

According to the 2025 Big Blue Swim School FDD, franchisees are prohibited from using any unapproved computer software or security access codes. This means that franchisees must use only the software and systems that Big Blue Swim School has explicitly approved for use within the franchise network.

This requirement ensures that all Big Blue Swim School locations operate on a standardized platform, which helps maintain brand consistency and data security. By mandating the use of approved software, Big Blue Swim School can ensure that all locations meet the necessary security standards, including PCI Data Security Standards, which are crucial for protecting customer data and financial information.

For a prospective franchisee, this means they will not have the flexibility to choose their own software solutions, even if they believe an alternative might be more efficient or cost-effective. Franchisees must adhere to the technology standards set by Big Blue Swim School and use only the approved systems. Failure to comply with this requirement could result in penalties or even termination of the franchise agreement.