From whom must a Big Blue Swim School franchisee acquire the School's business software?
Big_Blue_Swim_School Franchise · 2025 FDDAnswer from 2025 FDD Document
Besides the items and services described above for which we and our affiliate currently are approved or designated suppliers, you currently must acquire the School's furniture, fixtures, equipment, Computer System, point-of-sale system, accounting and bookkeeping system, business software (including background check services, credit card processing services, customer feedback software, customer review mitigation, and recruiting tracking software), worker's compensation support, payroll and employee benefits software, signage, uniforms, chemicals and other supplies,
pump, HVAC, pool systems (including the pump room and pump notifications), pool materials (including swim platforms, lane tents, teaching tools, goggles, swim diapers, and swimsuits), building-management systems, marketing (including search engine optimization, digital, print, and email), graphic design services, adaptive swim lessons, lifeguard training, and Loyalty Program Media services only from suppliers we designate or approve.
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 29–34)
What This Means (2025 FDD)
According to the 2025 Big Blue Swim School Franchise Disclosure Document, franchisees must acquire business software from suppliers designated or approved by Big Blue Swim School. This includes software for background check services, credit card processing services, customer feedback, customer review mitigation, and recruiting tracking.
Big Blue Swim School has the authority to set Brand Standards that regulate the types and brands of required software licenses for the computer system. Franchisees must adhere to these Brand Standards and purchase or lease all operating assets, products, and services, including business software, only from designated or approved suppliers.
Big Blue Swim School retains the right to modify the list of designated or approved suppliers. This means a franchisee's choice of vendors for essential business software is limited and controlled by Big Blue Swim School to maintain consistency and quality across all franchise locations.