Who is the current Manager of Operations that supervises franchisee training at Big Blue Swim School?
Big_Blue_Swim_School Franchise · 2025 FDDAnswer from 2025 FDD Document
Jeremy Sunderland, our current Manager of Operations, supervises franchisee training. Jeremy has been with the BIG BLUE Swim School system for 4 years and has 19 years' experience in the swim school industry. Kelsey Gomberg has 3 years' experience with the BIG BLUE Swim School system and 17 years' experience in the swim school industry. Taylor Serrano has 10 years' experience with the BIG BLUE Swim School system and 10 years' experience in the swim school industry. Hevert Cortes has 5 years' experience with the BIG BLUE Swim School system and 11 years' experience in the swim school industry. Corrine King has 3 years' experience with the BIG BLUE Swim School system and 7 years' experience in the swim school industry. The rest of our
training team and managers, who have worked at BIG BLUE Swim Schools for various lengths of time, also lead all hands-on and instructor-led training; all of them have adequate training and appropriate knowledge to facilitate training in the areas they will teach based on their involvement with our system and work at BIG BLUE Swim Schools.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 37–51)
What This Means (2025 FDD)
According to Big Blue Swim School's 2025 Franchise Disclosure Document, the current Manager of Operations who supervises franchisee training is Jeremy Sunderland. Jeremy has been with the Big Blue Swim School system for 4 years and possesses 19 years of experience in the swim school industry.
Big Blue Swim School also has a training team and managers who lead hands-on and instructor-led training. These individuals have worked at Big Blue Swim Schools for varying lengths of time and have adequate training and knowledge to facilitate training in their respective areas.
Prospective franchisees of Big Blue Swim School can expect that Jeremy Sunderland, in his role as Manager of Operations, will oversee the training programs they and their staff will undergo. This oversight aims to ensure that franchisees receive proper guidance and support in adhering to Big Blue Swim School's standards and operational procedures.